Returns

Wedding Jewellery returns policy

I know purchasing an item over the internet is a bit scary but I am so confident you will love your jewellery piece that we will accept returns for any reason within 7 days of you receiving the item. If jewellery piece is tagged, tags must be left attached to the jewellery item for full refund.

Return postage of the item will be at the cost of the purchaser.

Returns are to be sent to:
Hello Lovers
Level 1, 3/167 Princes Highway
Hallam, Victoria
Australia 3803.

Once the item is received by us, we will refund the amount of the returned item(s) excluding the postage cost within 7 days. You will receive confirmation from us via email.

Wedding Dress returns policy

Try on your dress as soon as possible with your bridal shoes in front of a full length mirror. Most of you will feel amazing and feel a level of excitement growing for your wedding day and you will wish you could wear your new dress all day, everyday. If not you can return the dress with in 7 days to us, make up free, mark free, no cigarette smell or body odour, un-altered with all tags attached.

Return postage of the item will be at the cost of the purchaser.

Returns are to be sent to:
Hello Lovers
Level 1, 3/167 Princes Highway
Hallam, Victoria
Australia 3803.

I think that it is a small risk for a unique Australian made Wedding Dress. Once the item is received by us, we will refund the amount of the returned item(s) excluding the postage cost within 7 days. You will receive confirmation from us via email.